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We pride ourselves on making the absolute highest in quality wetsuits using only the best materials; if however you find yourself in the unfortunate situation of needing to make a warranty claim we have made it as quick and painless as possible for you.  Please email and we will be in contact with you to sort the issue out and get you back in the water with as little down time as possible.  In your email please include as much detail as you can about the problem including photos if possible along with you order number or receipt if purchased in-store.

What we  cover your wetsuit for from date of original purchase: 
  • Manufacturer faults - 1 year
  • Seams - 1 year
  • Hevea Rubber - 1 year 

What we don't cover:
  • Normal wear and tear 
  • Worn in chemicals (such as chlorine swimming pools) 
  • Sun damage
  • Tears and fingernail knicks to smoothskin 
  • Repairs or alterations done by anyone other than the manufacturer
  • Rips and tears caused by reefs or similar
  • Used for anything other than what the wetsuits was designed for (ie used as a tow rope)
  • Where it is clear excessive force has been used
  • Sale or seconds items
  • Where original proof of purchase is not available

The manufacturer reserves the right to repair, replace or refuse all claims.


For items purchased through the online store, we offer a 30 day exchange or returns policy from the date you received your item*.  
The wetsuit is to be in original, unused with tags condition to be accepted for exchange or return. 

The whole reason we are now making made-to-order suits is to reduce our emissions and footprint and don't want to needlessly make wetsuits. Therefore we strongly encourage you to contact us beforehand if you are unsure about sizing. Any return shipping is at the expense of the

 Please email us at and please specify your reason for exchange or return and as much information as possible so that we can provide you with the best solution. 

*Sizes subject to availability, sale items are not available for exchange. 


Please email: for all claims enquiries